Shipping Policy

We dispatch orders in 2-3 days after confirmation. Due to some unavoidable circumstances it might take little longer to dispatch.
For North India side orders it generally takes 2-4 days to deliver after dispatch. For other states it take 3-7 days to deliver after dispatch. Due to pandemic situation, natural calamities or any unavoidable circumstances it might take little longer to deliver.

If any package return back to us due to wrong address or phone number provided by customer or if customer's phone number is not reachable or not answered then return charges and reship charges needs to bourn by the customer.

We take responsibility to fullfill your Order after order confirmation. This means that we at JOURNAL CARNIVAL ensure you that all the goods will be packed and dispatched in "GOOD CONDITION" and to ensure smooth delivery to your door step we will use all best courier services. Responsibility means packing the goods in perfect conditions at the time goods leaving the warehouse and also we do take utmost care in packing the goods as per their sizes, weight, volume etc. so you need not worry about our highly efficient packaging system. However we can not guaranty any mishap during transit due to unavoidable circumstances.
If any Prepaid Parcel is marked as delivered and Parcel is received by Customer then Customer should connect Us within 48 Hours from the Delivery Date for further investigation. Otherwise any such claims will not be processed.