Return & Refund Policy

The satisfaction of our customers is our top priority, and if you feel are not 100% satisfied with your purchase and wish to return the item, please do let us know.

We offer a 7 day return policy for all products unused and with original packaging. If you need to return an item, please contact us with your order number, reason for returning and a picture of the product you would like to return. We will respond with your return shipping instructions. You are responsible for return postage.

Return Shipping Address：

Journal Carnival
House number 76, Street - 2, Phase - 1, Bathinda City, 151001, Punjab, India

Return Shipping Package:

Please pack the product in a firm package to prevent the product from being damaged.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund within 5 business days.

If it’s approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Once the refund is processed, it's up to your card company to post the credit to your account, which typically takes 3-7 business days.